PRE-EVENT INFORMATION

What is Day Out With Thomas™?
Day Out With Thomas™ is a family event that offers children and their grownups the opportunity to ride with classic storybook friend Thomas the Tank Engine™ at heritage railroads nationwide. Parents, grandparents and siblings join their aspiring Engineers in the fun. The Day Out With Thomas™ experience will Engineer miles of smiles for the whole family and introduce a new generation to the timeless excitement of railroading.

Who is Thomas the Tank Engine™?
Since Thomas the Tank Engine™ left the depot more than 60 years ago, this Really Useful Engine™ and his Island of Sodor friends have chugged their way into the hearts of preschoolers and grownups worldwide. Based on The Railway Series of classic stories authored by a father who loved trains and wanted a shared experience with his son, Thomas & Friends™ is a rite of passage that inspires the imagination while teaching the life lessons of friendship, exploration and cooperation.
What are the appropriate ages for Day Out With Thomas™?
Day Out With Thomas™ is a family event that welcomes passengers of all ages.
Where is the event?
Thomas the Tank Engine™ will be visiting
West 4th & F.M. 179 - Adjacent to Cagle Steaks, Lubbock, TX
When is the event?
April 10, 11, 17, 18, 19, 2009

When do tickets go on sale?
February 16, 2009.
How much are tickets?
Tickets are $19.50 (includes local sales tax) for ages two and above (Under the age of two are free, but will not have a seat on the train).
How do I purchase tickets?
Tickets are available by clicking on the www.ticketweb.com icon on the Day Out With Thomas™ main page or by calling Ticketweb at 866.468.7623.
Who needs tickets?
Tickets are required for guests ages two and up.
What is included in the ticket price?
A ticket for Day Out With Thomas™ includes the train ride with Thomas the Tank Engine™, as well as a variety of Thomas & Friends themed entertainment, including Storytelling and Video Viewing, Temporary Tattoos of Island of Sodor friends, and an Imagination Station with Arts & Crafts and more. Guests will also have the opportunity to meet Sir Topham Hatt™, the Chairman of the Railway on the Island of Sodor.
Are discount tickets available?
Tickets purchased for Groups of 20 or more are $15.25pp (includes local sales tax).
How will I receive my tickets?
If purchased three weeks or more in advance of the event, guests will receive their tickets in the mail. Guests that purchase tickets closer to the event date can pick up their tickets at Will Call the day of the event.
Are there any refunds?
There will be no refunds or exchanges. The event is open rain or shine.
Will Thomas the Tank Engine™ be there?
Thomas the Tank Engine™ has traveled all the way from the Island of Sodor and has arrived Right on Time to take a ride with you and your family.

Will Sir Topham Hatt be there?
Yes, Sir Topham Hatt will take time away from his busy schedule as Chairman of the Railway on the Island of Sodor to meet and take pictures with guests.
Do you recommend purchasing tickets in advance?
Due to the popularity of Day Out With Thomas™, advance ticket purchase is highly recommended. It is not uncommon for events to sell out. When purchasing tickets you will be asked to select a specific date and time for your ride with Thomas. Your ticket is valid only for that date and time.


DAY OF EVENT INFORMATION
What times do trains depart?
9:00am 2:00pm
10:00am 3:00pm
11:00am 4:00pm
12:00pm 5:00pm
1:00pm 6:00pm

Trips average 25 min. in length. Boarding begins 15 minutes prior to each train departure.

When should we arrive for our train ride with Thomas?
It is recommended that guests arrive at the event at least 30 minutes before their scheduled departure. Boarding begins 15 minutes prior to each trains' departure
Is there assigned seating on the train?
Tickets are assigned by time and passenger car. Guests must be together during boarding if they wish to sit together on the train.
How long is the train ride?
Thomas the Tank Engine™ train ride is approximately 25 minutes long.
Are you limited to just one train ride?
There is one train ride per ticket.

How do I get to there?
The Day Out With Thomas event site is at
West 4th & FM 179 (N. Inler Ave) - Adjacent to Cagle Steaks, Lubbock, TX ...click here for directions
Is there parking available on site?
Yes
Is there an additional cost for parking?
A suggested $2.00 donation will be collected by a local civic organization.
What if there is inclement weather?
Day Out With Thomas™ events take place rain or shine.
Are cameras allowed?
Absolutely! Guests are encouraged to capture their Day Out With Thomas™ memories for their photo album.
Will there be food available?
Yes, items such as hot-dogs, steaks bits, sausage, soft drinks, candy and bottled water will be available at the event

Are strollers permitted?
Day Out With Thomas™ is a family event that welcomes guests of all ages. Free stroller storage areas are available

Is the event wheelchair accessible?
The event site is...however, as train cars date from the mid-50's, passengers with wheel chairs
should call 1-800-872-4661 for assistance in selecting train cars

Are pets allowed?
No pets are allowed at Day Out With Thomas™ (with the exception of seeing eye dogs).
Is there available lodging in the area?
You can find info at www.visitlubbock.org.
How do I find out about other events?
You can find the complete Day Out With Thomas™ 2009 schedule by clicking on www.thomasandfriends.com on the Day Out With Thomas™ main page.

Sponsor for this West Texas Special event is:

cagle West 4th & F.M. 179 - Adjacent to Cagle Steaks, Lubbock, TX


OTHER
Please make safety your utmost concern. Use all due caution around trains
and tracks with special attention given for children eager to be close to Thomas the Tank Engine™.